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  • EU GDPR (2016)
  • ISO 27001:2022
  • NIS2
  • NIS2 Netherlands (Cbw, 2026)

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SV
Sam de Vries
sam.devries@tidewell-it.example
Legal

Incident handling for the service desk

TRN-006 - Last updated RoleSpecific
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Description

Walks service desk engineers through recognising a security incident in a ticket, the first containment steps, and the hand-over to the Incident Coordinator.

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