Compliance

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  • EU GDPR (2016)
  • ISO 27001:2022
  • NIS2
  • NIS2 Netherlands (Cbw, 2026)

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SV
Sam de Vries
sam.devries@tidewell-it.example

Business Continuity & DR

Critical Activities

Code
Name
RTO
RPO
ACT-001
Managed hosting platform
2h
15m
ACT-002
Service desk and ticketing
4h
1h
ACT-003
Remote monitoring and alerting
1h
5m
ACT-004
Customer backup service
8h
24h
ACT-005
Customer identity and Microsoft 365 administration
4h
1h

Continuity Plans

Code
Title
Scenario
Last test
Next due
BCP-001
Data centre loss plan
DataCentreLoss
BCP-002
Ransomware recovery plan
Cyberattack
BCP-003
Utrecht office loss plan
OfficeLoss
Never
—
BCP-004
Key person unavailability plan
KeyPersonLoss
Never
—
BCP-005
Colocation provider failure plan
SupplierLoss
Never
—

Upcoming Tests

Schedule
Title
Plan
Next test due
SCH-018
Continuity test: Ransomware recovery plan
SCH-017
Continuity test: Data centre loss plan

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