Risks
New risk
Risk matrix
4 Critical
13 High
10 Medium
0 Low
Code
Title
Inherent
Residual
Status
Category
Requirements
RSK-003
Loss of customer backup data in a data centre failure
2 × 5 = 10
1 × 4 = 4
Mitigated
Operational
4
RSK-004
Privileged credential theft from an engineer laptop
4 × 4 = 16
2 × 3 = 6
Treating
Technological
4
RSK-005
Phishing of service desk staff leading to access to a customer tenant
4 × 4 = 16
3 × 3 = 9
Treating
Technological
4
RSK-006
Misconfigured customer firewall exposes an internal service
3 × 4 = 12
2 × 3 = 6
Treating
Operational
4
RSK-007
Unauthorised access to the privileged credential vault
2 × 5 = 10
1 × 4 = 4
Mitigated
Technological
5
RSK-010
One engineer holds the knowledge of a customer platform
4 × 3 = 12
3 × 3 = 9
Treating
People
3
RSK-013
Personal data in service desk tickets is handled carelessly
3 × 4 = 12
2 × 3 = 6
Treating
Compliance
6
RSK-014
A personal data breach is not reported within 72 hours
2 × 5 = 10
No value
Open
Compliance
4
RSK-017
A sub-processor changes without notice to customers
3 × 3 = 9
No value
Open
Compliance
No value
RSK-021
Incident reporting duties under the Cbw are not met
3 × 4 = 12
2 × 3 = 6
Treating
Compliance
5
RSK-022
Insufficient monitoring coverage on customer networks
3 × 4 = 12
2 × 3 = 6
Treating
Operational
5
27 total
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