Description
Walks service desk engineers through recognising a security incident in a ticket, the first containment steps, and the hand-over to the Incident Coordinator.
TRN-006 — Incident handling for the service desk
History
What is live now, and every settled version, newest first.
Current
This version cannot be attributed to anyone.
- Category
- RoleSpecific
- Code
- TRN-006
- Content evidence id
- no value
- Content url
- no value
- Is mandatory for all
- false
- Repeats
- true
- Title
- Incident handling for the service desk