Utrecht office loss plan
BCP-003
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Last updated
OfficeLoss
Plan Document
Response steps
- The Office Manager tells everyone through the company chat and a text message that the Utrecht office is closed, and why.
- Service desk engineers sign in to the ticketing system and the telephone line from home, and the Service Desk Lead sets the order in which tickets are taken.
- The Office Manager contacts the landlord and the insurer, and the Management Board decides whether to rent a temporary flexible workplace.
- Colleagues who need equipment from the office are escorted in once the building is declared safe.
- The Office Manager keeps the Management Board informed every day and records the recovery time in the continuity register.
None due within 31 days.