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Sam de Vries

sam.devries@tidewell-it.example

Patch critical vulnerabilities within 7 days

OBJ-003 - Last updated one month ago Active

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Description

Install critical vendor patches on managed customer endpoints and on the hosting platform within 7 days of their release.

The infrastructure team reports the exceptions every week, and the Change Manager approves the maintenance windows that the patches need.

Code

Title

KPI-001

Mean time to patch critical vulnerabilities (days)