TRN-006 Incident handling for the service desk
TSK-0477
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Last updated
Open
Owner
Ioana VasilescuAssignee
Ioana VasilescuCreated by
Sam de VriesDue
11/16/2026Source
Training assignmentAbout this Training Course
TRN-006 — Incident handling for the service deskWalks service desk engineers through recognising a security incident in a ticket, the first containment steps, and the hand-over to the Incident Coordinator.
Training assignment
Due soonDue 11/16/2026 — open the step when ready.