Customers
IPY-001
-
Last updated
Active
Description
About 120 small and mid-sized businesses buy workplace, network, or hosting services from Tidewell IT and rely on it to protect their systems and data.
Requirement
Source
Mandatory
Last updated
Tidewell IT keeps the security measures that the master services agreement describes in place for as long as the service runs.
Master services agreement, clause 9.1
Mandatory
A breach that affects a customer's data is reported to that customer within 24 hours of Tidewell IT learning of it.
Master services agreement, clause 9.4
Mandatory
Each customer receives a short security statement once a year that says how the measures held up.
Security schedule to the master services agreement, section 6
Expected