Customers
IPY-001
-
Last updated
Active
Description
About 120 small and mid-sized businesses buy workplace, network, or hosting services from Tidewell IT and rely on it to protect their systems and data.
Requirement
Source
Mandatory
Last updated
A breach that affects a customer's data is reported to that customer within 24 hours of Tidewell IT learning of it.
Master services agreement, clause 9.4
Mandatory
Each customer receives a short security statement once a year that says how the measures held up.
Security schedule to the master services agreement, section 6
Expected