Description
The export template let a colleague pick the recipient from a free text field. The corrected template takes the contact from the customer record. Install it for all service desk engineers and remove the old one.
TSK-1034 — Roll out the corrected template for ticket exports
History
What is live now, and every settled version, newest first.
Current
This version cannot be attributed to anyone.
Result
no value
- Assignee
- PER-006 — Lotte van Dijk
- Code
- TSK-1034
- Completed at
- no value
- Completed by user
- no value
- Created by user
- 1
- Due at
- 2026-11-02
- Owner
- PER-006 — Lotte van Dijk
- Parent task id
- no value
- Requires evidence
- false
- Source
- AdHoc
- Source payload
- no value
- State
- Open
- Template id
- no value
- Title
- Roll out the corrected template for ticket exports