Description
Registers every customer request and incident, tracks the response targets, and links tickets to changes.
AST-012 — Service desk ticketing system
History
What is live now, and every settled version, newest first.
Current
This version cannot be attributed to anyone.
- Acquired at
- 2020-12-27
- Carries asset access review
- false
- Classification
- no value
- Code
- AST-012
- Custodian
- PER-006 — Lotte van Dijk
- External reference
- no value
- Kind
- Software
- Left inventory at
- no value
- Lifecycle state
- Active
- Location
- no value
- Name
- Service desk ticketing system
- Owner id
- no value
- Owner kind
- Organisation
- Person owner id
- no value
- Supplier owner id
- no value