Description
What the service desk team knows about customers' habits, systems, and past incidents, partly written down in the wiki and partly in people's heads.
AST-038 — Service desk team knowledge
History
What is live now, and every settled version, newest first.
Current
This version cannot be attributed to anyone.
- Acquired at
- 2025-08-27
- Carries asset access review
- false
- Classification
- no value
- Code
- AST-038
- Custodian
- PER-006 — Lotte van Dijk
- External reference
- no value
- Kind
- People
- Left inventory at
- no value
- Lifecycle state
- Active
- Location
- no value
- Name
- Service desk team knowledge
- Owner id
- no value
- Owner kind
- Organisation
- Person owner id
- no value
- Supplier owner id
- no value