Informing the recipients of your services
Cyberbeveiligingswet art. 30
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Mandatory
Catalog reference
Where appropriate, inform the recipients of your services without delay of significant incidents that can adversely affect the provision of those services (art. 30(1)). Tell the recipients who may be affected by a significant cyber threat in relation to the services they receive, without delay, which measures they can take in response, and, where necessary, also inform them of the significant cyber threat itself (art. 30(2)).
Narrative — how we satisfy this requirement
A template exists for telling customers about a significant incident, and the criteria for which customers to inform are still being defined.
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