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  • EU GDPR (2016)
  • ISO 27001:2022
  • NIS2
  • NIS2 Netherlands (Cbw, 2026)

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Sam de Vries
sam.devries@tidewell-it.example
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Description (optional)

Sam de Vries conducted a partial failover of the Data centre loss plan with Roos van Beek and Mustafa Karaca. The managed hosting platform and the customer backup service moved to the second suite within their targets.

Remote monitoring and alerting recovered in 75 minutes against its 60-minute target. The alert routing had to be set up by hand at the second suite, which cost the extra time. The plan is updated with the steps for it, and the next test checks that the routing is ready beforehand.

    Test results

    Continuity plan BCP-001 — Data centre loss plan
    • Sam de Vries (sam.devries@tidewell-it.example)
    • Nadia El Idrissi (nadia.elidrissi@tidewell-it.example)
    • Thijs Bosman (thijs.bosman@tidewell-it.example)
    • Lotte van Dijk (lotte.vandijk@tidewell-it.example)
    • Hans Overbeek (hans.overbeek@tidewell-it.example)
    • Vera Dijkstra (vera.dijkstra@tidewell-it.example)

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    Observed recovery time during this exercise.
    Observed data loss during this exercise.
    • — none —
    • INC-008 — Customer ticket export sent to the wrong recipient
    • INC-007 — Repeated failed logins on the remote desktop gateway
    • INC-006 — Monitoring agent update causes reboot loops on customer workstations
    • INC-005 — Stale admin account used on a customer backup repository
    • INC-004 — Engineer's laptop lost on a train
    • INC-003 — Cooling failure in a data centre rack
    • INC-002 — Phishing campaign against the service desk
    • INC-001 — Ransomware on a customer file server

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