Compliance

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  • EU GDPR (2016)
  • ISO 27001:2022
  • NIS2
  • NIS2 Netherlands (Cbw, 2026)

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Sam de Vries
sam.devries@tidewell-it.example
Legal

Service desk and ticketing

ACT-002
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Description

Receiving, tracking, and resolving tickets from customers and colleagues through the ticketing system and the telephone line. Without it, customers cannot reach Tidewell IT with an incident or a request.
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