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  • EU GDPR (2016)
  • ISO 27001:2022
  • NIS2
  • NIS2 Netherlands (Cbw, 2026)

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SV
Sam de Vries
sam.devries@tidewell-it.example

Outdated firmware on the perimeter firewall pair

VUL-002 - Last updated RemediationInProgress High Scanner
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Description

The scanner found that the two perimeter firewalls run a firmware version with known weaknesses in the management interface. The interface is not reachable from the internet, but a compromised internal host could use the flaws. The maker released a newer firmware that needs a planned failover to apply.

Remediation

Due soon

Due 11/6/2026 — open the step when ready.

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    Rationale *
      • — select a risk —
      • RSK-001 — Ransomware on the managed hosting platform
      • RSK-002 — Compromise of the remote management platform
      • RSK-003 — Loss of customer backup data in a data centre failure
      • RSK-004 — Privileged credential theft from an engineer laptop
      • RSK-005 — Phishing of service desk staff leading to access to a customer tenant
      • RSK-006 — Misconfigured customer firewall exposes an internal service
      • RSK-007 — Unauthorised access to the privileged credential vault
      • RSK-008 — Failure of a colocation provider
      • RSK-009 — Power or cooling failure in a data centre
      • RSK-010 — One engineer holds the knowledge of a customer platform
      • RSK-011 — Departing employee keeps access to customer systems
      • RSK-012 — Late patching of customer endpoints
      • RSK-013 — Personal data in service desk tickets is handled carelessly
      • RSK-014 — A personal data breach is not reported within 72 hours
      • RSK-015 — SLA penalties after repeated incidents at one customer
      • RSK-016 — Stage 2 audit finds a major nonconformity
      • RSK-017 — A sub-processor changes without notice to customers
      • RSK-018 — Theft or loss of a field engineer laptop
      • RSK-019 — Unmanaged devices on the office network
      • RSK-020 — Physical intrusion at a data centre
      • RSK-021 — Incident reporting duties under the Cbw are not met
      • RSK-022 — Insufficient monitoring coverage on customer networks
      • RSK-023 — Customer data is not removed when a contract ends
      • RSK-024 — Unpatched firmware on network equipment
      • RSK-025 — Outage of the Microsoft 365 service
      • RSK-026 — Excessive administrator rights on internal systems
      • RSK-030 — Misuse of customer data by staff

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