Leavers' accounts are disabled later than the 24-hour target
Description
The audit compared the leaver list of the last two quarters with the moments the accounts were disabled. Several accounts stayed active for two or three working days after the last day, because the notice from HR reached the service desk only at the end of the week. The Access Control Policy sets a target of 24 hours, and the audit counted the late accounts as a gap in that target.
Root cause investigation
OverdueCorrective action was due 10/9/2026. Complete it to advance the workflow.
Completed
on
by Lotte van Dijk