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  • EU GDPR (2016)
  • ISO 27001:2022
  • NIS2
  • NIS2 Netherlands (Cbw, 2026)

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SV
Sam de Vries
sam.devries@tidewell-it.example

Automate the leaver checklist

FND-005 - Last updated Closed Opportunity Event
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Description

The leaver checklist is a list of steps that the service desk and HR work through by hand. The auditors noticed that every step is a repeatable action on the identity provider, the mail platform, or the asset register. Automating the checklist would shorten the time to disable an account and leave a record per step. This is an opportunity for improvement and not a gap in the Policy.

Improvement action

On track
TSK-0984 Improvement action Done
Completed on by Hans Overbeek
Improvement action taken

The leaver checklist now runs as a script that disables the accounts in the identity provider and the mail platform and writes one line per step to the ticket. The service desk only confirms the result.

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